Privacy Policy

Global Skill Forge ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with our content.

We may collect personal information such as your name, email address, phone number, and other details you provide when contacting us, subscribing to updates, or using our services.

• Contact data: name, email address, phone number, company name — provided via inquiry forms or order communications.
• Transaction data: order details, payment reference numbers, invoice records.
• Usage data: anonymised page views, search queries, and navigation data collected via privacy-conscious analytics.
• Communications: emails, WhatsApp messages, or support requests you send us.

We do not collect payment card numbers directly. Payments are handled through bank transfer or UPI.

We use your information to provide and improve our services:

• Processing and fulfilling voucher orders
• Responding to inquiries and support requests
• Sending order confirmations and voucher delivery
• Improving our website and service quality
• Complying with legal and regulatory obligations

We do not sell or rent personal data to third parties.

We do not sell your personal information. We may share your information with trusted vendors and service providers only when necessary:

• Vendors: to register or verify exam vouchers on your behalf.
• Payment processors: for transaction verification.
• Legal authorities: when required by law.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes TLS encryption for data in transit and strict access controls for staff handling personal data.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of data we are not legally required to retain
• Withdraw consent for marketing communications

To exercise any right, email info@globalskillforge.com.

We use only essential functional cookies required for website operation. No third-party advertising or tracking cookies are used. Our analytics are privacy-conscious and self-hosted — no personal identifiers are stored and no cross-site tracking occurs. See our Cookie Policy for details.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

We retain order and transaction records for 7 years to comply with Indian tax law. Inquiry and communication data is retained for 2 years after last contact. You may request earlier deletion for non-statutory data.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at info@globalskillforge.com or call +91-7702916046.